Policies
Cancellation Policy
Cancellation Policy
- Cancellations must be made in writing. Email is the preferred method.
The cancellation deadline is as follows: - 100% refund if you cancel at least 24 hours before the scheduled session.
- NO REFUND on your DEPOSIT if you cancel less than 24 hours before the scheduled session.
- There is no charge to reschedule your session.
- RESCHEDULING your session must be made at least 24 hours before the scheduled session.
Contact Information
To cancel your session, please contact us at:
- Email: Contact@HarmonyHouseLV.com
- Phone:
Thank you for your understanding.
This cancellation policy is designed to be fair to both the studio and the customer. By requiring cancellations to be made in writing, we can ensure that there is no confusion about whether or not a cancellation has been made. We want to make it clear that deposits are nonrefundable for cancellations made less than 24 hours before the scheduled session. This is because we have already blocked out the time for you and we cannot offer that time to another customer.
However, we do understand that things happen and that sometimes you may need to cancel your session at the last minute. If this is the case, we will not charge you a cancellation fee if you reschedule your session for another time.
We appreciate your understanding of our cancellation policy and we hope that you will enjoy your session at our studio.
General Information
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